ABOUT US

Company Profile

COMPANY OVERVIEW

MISSION & VISION

Aim:

Our aim is to provide a constant high quality service and wherever possible exceed our customers’ expectations.

Vision: The dream we cherish:

To be the market leader in the field of automobile engineering industry of Bangladesh and to solve all kinds of vehicle related problems under one umbrella.

Mission: The business we are in:

The principal mission of Multibrand is to ensure people’s disruption free mobility on the street by providing reliable and hassle-free automobile services.

• Providing the best collision repair experience in Bangladesh.
• Repairing all brands of vehicles with warranties.
• Repairing vehicles to the original manufacturer’s standards and specifications.

OUR EXPERTISE

A group of expertise Engineers are working for you. They are considering work experience over the several world leading vehicle brands like-

Range Rover, BMW, Mercedes Benz, Jaguar,
Audi, Volkswagen, Porsche, Toyota,
Nissan, Honda, Hyundai, KIA,
Daewoo, Mazda, Proton and other bands.

They are footmark over the complete automobile service industry. Our challenge is to provide cheap & hassle free service to protect your loving vehicle from heavy hammering procedures through latest and hi-tech solution.

Flexibility

The system and its procedures are regularly reviewed, revised as needed and implemented to provide the required inspections and test to provide a quality product for our customers.

Quality Control System

We do conduct a three-stage inspection process. The respective team leader ensures quality of the services, accordingly handed over vehicle to the QAD (Quality Assurance Department). The QAD in-charge takes place to verify and suggest any further requirements if needed. Finally QC ( Quality Controller) grant permission to deliver the vehicle once quality service verified and satisfied him self.

An expert team of quality professionals are responsible to assure quality. We are using various test methods, processes and facilities. Autological detector has made our servicing facilities more accurate and minimized the possibility of human errors.The multibrand WORKSHOP ltd maintains a documented quality control system, which is designed and implemented to fulfill the requirements of further reference.

STRENGTH OF MULTIBRAND WORKSHOP LTD.

With a principle of the statement "Customer Brings Customer" our engineers are working round-the-clock for our valued clients. Here the service team believes that a Satisfied Customer is a Portable Advertisement and therefore attaining client’s requirements effectively and efficiently is always given the priority. Service team performs a multi layer inspection process in collaboration with multibrand WORKSHOP special QAD (Quality control department). The QAD team is formed with the most experienced automobile engineers working in the facility to ensure that the service team has fulfilled all the service requirements.

Multibrand Workshop ltd maintains a documented quality control system that also offers service history of the vehicle to maintain its performance up-to mark during future service.

To support you with genuine factory made parts at right price at right time, we have overseas sourcing offices in many parts of the world. We procure genuine parts from Japan, UK, UAE, Malaysia, Germany, Singapore and Thailand through our internal sourcing team within short lead time by using DHL & Cargo.

Quality control system

We do conduct a three-stage inspection process. The respective team leader ensures quality of the services. Once he is satisfied with the service quality, he handover the vehicle to the QAD (Quality Assurance Department). The QAD in-charge verifies and suggests if any modification or addition is needed. Finally QC (Quality Controller) after check and recheck clears the final delivery of your vehicle.

An expert team of professional engineers and technicians are responsible to assure quality of repair and maintenance services. We are using various test methods, processes and facilities. Auto logical detector has made our servicing facilities more accurate and minimized the possibility of human errors. multibrand WORKSHOP ltd. maintains a documented quality control system which is designed and being implemented to fulfill the requirements of your vehicle in the future.

WHERE WE ARE DIFFERENT

• Hi-tech solution by international certified engineers and technicians.
• Dealer level service for key brands i.e Lexus, Range Rover, BMW, Mercedes Benz, Jaguar, Audi, Volkswagen, Porsche, Toyota, Nissan, Honda, Hyundai, KIA, Daewoo, Mazda, Proton and other brands etc. through world renowned scanner to provide intelligent sound solution.
• Better service with competitive price.
• Hi-profiles of engineers & technician’s proficiency, which are trained from Japan, South Korea, England, UAE and Malaysia.
• The multibrand WORKSHOP ltd. is a partner of choice because of its special focus on customer needs and satisfaction by addressing appropriate methods on pin-point problems.
• Cost-effective genuine parts and quality services are our living sources.
• There has versatile dent-paint facilities thorough ultra modern paint both. Can accommodate a good no of cars at a time for repair and paints.
• Maintain and follow manufacturer guideline and after-sales close monitoring.
• Have enough experience and expertise to rapidly address to any sort of problem through world renownedauto logic scanner and provide intelligent sound solution.
• Auto repair and maintenance more convention.
• Flexible Shop Hours.
• Complimentary Shuttle Service.
• Online Appointment Request Form.
• Faster check-in and checkout.
• Affordable and economy repair bills for your comfort and satisfaction.
• Treat customers like we want to be treated by them.

Training for you and your driver

It is no more an intellectual approach but useful for you and your driver to understand your car’s behavior and operating procedures. We can arrange corporate training program for you and your drivers once we have booking from you. This training will provide you better understanding how you will maintain and operate your beloved car and support it lives long.

 

WHY CHOOSE US

We are different from our competitors in the market. we get the job done right — at the first time

• We make auto repair and maintenance hassle-free for you.
• We emphasize preventive maintenance to give you greater peace of mind with your car.
• We are a more friendly, helpful and professional group of people that care about your car and you.

Please look through the rest of this page to get a better understanding about how we have made our auto repair shop better for you. Then, give us a try. I promise you’ll be happy to find us!

• We do all type of automobile repair works including Engine Overhauling, Brake system overhauling, Suspension system overhauling, Fuel system, Gear Box / Auto Transmission work, computerized wheel alignment & balancing, ATF Change by machine, A/C work, Engine general service, engine tune-up, vehicle wash, polish and others works.
• We have a separate body shop unit for ensuring vehicle’s quick recovery from accident related dent.
• We are proud of our human resources. Our engineers not only have the good academic records but also have considerable trainings from USA, UK, Japan, Malaysia, and Bahrain on almost all major brands. In the industry, we supposed to have the best pool of talent ensuring right service to our .
• We don’t inflate the vehicle’s problem for just because of financial benefit. We are transparent and let customers know what the problem is and what the possible approaches to solve this are.
• We have two separate units amounting total space 40,000 sft. It enhances the response time and customers need not wait long time to have their repaired vehicles.
• Versatile dent-paint facilities thorough ultra-modern paint both that can accommodate a good number of cars at a time for repair and paints.
• We have a very good sourcing of parts be it from Bangladesh or abroad; be it genuine or reconditioned.
• We don’t forget our customers just after sales. We are good listeners always, even after deal.
• Customer brings customer. We are concern to make a customer utmost satisfied. We believe that- “A satisfied customer plays a role of portable advertisement’’ which is our main strength. Our business policy is to maintain the buyer requirements, in every aspect, close monitoring, final inspection, supervising the overall service processes.
• We have the state-of-art machines and equipment providing hassle free hi-tech solution to protect the loving vehicles from heavy hammering procedures. For addressing rapidly any sort of problem, multibrand has world renowned Auto logic scanner and can provide intelligent sound solution.

A Glimpse of customers we serve

Sustainable approach to service is one of the key aspects of multibrand WORKSHOP ltd., so our client list has been ranging in different areas- government, semi-government, private, multinational, International organizations and entities. Here we list some of those who made us confident and celebrated.

Machines & Equipment we have

We have all sophisticated equipment covering all brands necessary for proper services to your vehicles-

Engine Whist, Oscilloscope, Headlight Adjuster and more equipment’s.

OUR ACHIEVEMENTS

We are concern to make a customer most satisfy. We believe that-

“A satisfied customer’s plays role as portable advertisement’’ which is our main strength. Our business policy is to maintain the buyer requirements, in every aspect, close monitoring, final inspection, supervising the overall service processes. We always try to make happy our customers through performance having the motto –

“If customer enjoys sound satisfaction then we can also have good dealing’’.

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ACCOMPLISHMENTS

Over the past seven years, we have had an excellent growth rate due to our reliability, customer-3 years and/or 36,000 Miles Warranty of our services friendly environment, the latest models of equipment, and above all, a bunch of educated, trained, dedicated and committed team of engineers and technicians to fulfill aspirations of our valued customers.

By now, we are major role-player and stakeholder in the motor vehicle maintenance and repairing industry of the country.